Shipping Policy

Thank you for visiting and shopping at Roamandride.co.uk (Roam and Ride LTD)

The following are the terms and conditions that constitute our Shipping Policy.

If you have any specific questions relating to an order you have placed with Roam and Ride, please do not hesitate to get in touch via email info@roamandride.co.uk, or by completing our contact form.

 

 
DOMESTIC SHIPPING POLICY

SHIPMENT PROCESSING TIME

All our garments and accessories are made to order especially for you. We take great pride in only shipping quality approved products and each order goes through quality inspection within its fulfillment centre.

As a result shipping times can vary from order to order. Typically all products are produced, packed and inspected for shipping within 3-5 business days. Shipping lead times are applied on top of this.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

We currently charge £3.99 per order for shipping on orders under £25.00. Delivery to the UK mainland is free above this value.

Shipping method is determined by the fulfilment centre that is manufacturing your goods. This can vary from tracked local postal services to international couriers. Shipping methods will be displayed within your order confirmation and order update emails

We currently do not offer overnight or express shipping options.

Delivery delays can occasionally occur.

 

SHIPPING LOCATIONS

Roamandride.co.uk is a British brand and online retailer that ships throughout the United Kingdom

 

SHIPPING CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if applicable. The tracking number will be active within a time scale set by the courier used.

 

PARTIAL SHIPMENTS

Roamandride.co.uk (Roam and Ride LTD) utilize many different factories and manufacturing locations to offer the most exciting products manufactured to the highest standard in the shortest time possible. 

For this reason your order (if containing multiple purchased goods) may be shipped from 2 or more manufacturing locations. To avoid delays each item is shipped to you once complete and possibly independently of other items. As a result you may receive your garments over multiple deliveries, via different shipping methods, or on separate days.

 

CUSTOMS, DUTIES & TAXES

Roamandride.co.uk (Roam and Ride LTD) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

DAMAGES

Roamandride.co.uk (Roam and Ride LTD) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging material and damaged goods before filing a claim.

 

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside the U.K.

 

Issue 2 (14/08/2021)